About Us
- About our services
- How to handle a bee cluster (swarm) or the presence of bees
- Understanding Bee Mortality: Why You Might Find Dead Bees Near Your Hive
- Our Commitment to Responsible Beekeeping
- Who we are
- Emergency contact info
Services
- How do I get updates on my hive?
- How can I update my contact information?
- Can you schedule bee hive removal before construction starts?
- What to expect during a visit?
- Who is my beekeeper?
- Hive visits & scheduling
Workshops
- How to book a workshop with Alvéole: for clients and non-clients
- How to Prepare for Your Upcoming Alvéole Event
- How to invite guests and promote your event (workshop)
- What workshops does Alvéole offer?
- Choosing the workshop that’s right for you
- How can I join a workshop in my building?
My Account
- How to Engage Your Community with the 'Name the Queen' Feature
- What is MyHive?
- How to access and login to MyHive
- How do I customize my honey jar labels?
- How do I add the MyHive page to our tenant amenity app
- Navigating your MyHive Portal
Honey
- Can I order honey?
- How much honey will I receive?
- When will my honey be delivered?
- Where does Alvéole honey come from?
- Can I design my own honey jar labels in-house?
- Can I change my honey jar label design after the deadline?
Invoicing
- How to request an invoice?
- Understanding your invoice period
- How can I reach Alvéole's accounting team?
- I would like to pay by cheque. Where can I send it?
- Can I get a copy of Alvéole's W9?
- How can I get a Certificate of Insurance (COI)?