If something urgent comes up related to your hive, bees, or beekeeping service, we’re here to help right away.
Call us
North America: 1(855) 395-0395
Europe: +33 1 81 22 43 25
UK: +020 3807 8559
For the fastest response, please call us directly. This will connect you with someone who can assist immediately.
Email us
If calling isn’t possible, email support@alveole.buzz with:
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Subject line: Emergency – [Your Property Name]
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A brief description of the issue
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Your contact details (name, phone number, email)
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Any photos or relevant information
Our support team monitors incoming requests closely and will respond as quickly as possible.
Examples of emergencies
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Unexpected hive damage
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Large swarm activity in a public space
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Safety concerns for tenants or visitors
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Immediate maintenance or access issues impacting the hive
In any urgent situation, don’t wait — call or email us so we can help you protect the bees and your community.